Oct 4, 2022
A newly formed Virtual Customer Service (VCS) Leadership Team at a Fortune 500 company participated in a virtual professional development program to help a new team connect quickly with the goal of increasing their effectiveness. The specific outcomes for this program were to: increase self-awareness for team members and how they and other members would contribute to the team’s success, as well as develop key insights into how to effectively communicate, collaborate and achieve the desired team results.
A brief explanation of the program provided as well as evidence of goal achievement.
Jul 7, 2020
The EQ technical manual contains information on the history and development of emotional intelligence from its beginnings to the current implementation of the concepts as psychometric assessments. Included in this manual are a host of statistical and psychometric analyses used to establish evidence of the validity and reliability of the TTI Success Insights EQ assessment. Version 1.2 includes adaptation analyses for the United Kingdom and Australian versions, as well as analysis for the German EQ adaptation.
Apr 11, 2019
The EQ technical manual contains information on the history and development of emotional intelligence from its beginnings to the current implementation of the concepts as psychometric assessments. Included in this manual are a host of statistical and psychometric analyses used to establish evidence of the validity and reliability of the TTI Success Insights EQ assessment.
